Outlook Contacts stopped syncing - HELP!!!

[Nick Krill]

I moved some old contacts from an archive folder into Contacts and now my
Palm One hotsync log produces the following:

Outlook Contacts
OLERR:11-000A
OLERR:0D-000E
OLERR:0D-0004
OLERR:0D-0001
- Recovery Sync
Outlook Contacts synchronization failed

All other Outlook functions, tasks, journal, calendar, etc. sync just fine
with no errors. I've unloaded and reloaded both Office Pro and Palm One
several times to no avail. The Outlook contacts file appears to be fine, just
no longer syncing with my Tungsten T5

Any help would be greatly appreciated

Nick

 

[Russ Valentine [MVP-Outlook]]

Not an Outlook issue. Contact Palm.

 

[Nick Krill]

Russ – Just FYI – Microsoft Tech Support finally solved the problem for me.
Something in the Contacts file got corrupted, they had me export everything
in my Personal Folder to a backup.pst file, create a new user profile, and
import all the data from the backup file. Hotsync works fine now.

Not an Outlook issue. Contact Palm.
--
Russ Valentine
[MVP-Outlook]

I moved some old contacts from an archive folder into Contacts and now my
Palm One hotsync log produces the following:

Outlook Contacts
OLERR:11-000A
OLERR:0D-000E
OLERR:0D-0004
OLERR:0D-0001
- Recovery Sync
Outlook Contacts synchronization failed

All other Outlook functions, tasks, journal, calendar, etc. sync just fine
with no errors. I've unloaded and reloaded both Office Pro and Palm One
several times to no avail. The Outlook contacts file appears to be fine,
just
no longer syncing with my Tungsten T5

Any help would be greatly appreciated

Nick

 

[Nick Krill]

Microsoft Tech Support finally solved the problem for me. Something in the
Contacts file got corrupted, they had me export everything in my Personal
Folder to a backup.pst file, create a new user profile, and import all the
data from the backup file. Hotsync works fine now.

 

[Russ Valentine [MVP-Outlook]]

Shame on them. When you create a new PST file and want to transfer data
reliably, you copy from the old to the new, not import.

--
Russ Valentine
[MVP-Outlook]

Russ - Just FYI - Microsoft Tech Support finally solved the problem for
me.
Something in the Contacts file got corrupted, they had me export
everything
in my Personal Folder to a backup.pst file, create a new user profile, and
import all the data from the backup file. Hotsync works fine now.

Not an Outlook issue. Contact Palm.
--
Russ Valentine
[MVP-Outlook]

I moved some old contacts from an archive folder into Contacts and now
my
Palm One hotsync log produces the following:

Outlook Contacts
OLERR:11-000A
OLERR:0D-000E
OLERR:0D-0004
OLERR:0D-0001
- Recovery Sync
Outlook Contacts synchronization failed

All other Outlook functions, tasks, journal, calendar, etc. sync just
fine
with no errors. I've unloaded and reloaded both Office Pro and Palm One
several times to no avail. The Outlook contacts file appears to be
fine,
just
no longer syncing with my Tungsten T5

Any help would be greatly appreciated

Nick