Outlook could not find the requested contact. You don’t have ...

[MadDog]

I first got this message when I was trying to search for contacts in my
address book from Outlook (XP under Windows XP):

“Outlook could not find the requested contact. You don’t have appropriate
permission to perform this operation.â€

The addresses reside in the Contacts folder, but search can’t find them.

I originally posted this and was told to run the Inbox Repair Tool, which
worked.

Two weeks later, I’m getting this again. I tried running the Inbox Repair
Tool again, but this time, it did not fix the problem. I’m also seeing that I
can’t open forwarded attachments.

Can someone please help? Thanks.

 

[MadDog]

Update:

I got the search function to work OK by making a copy of my Outlook.pst
file, deleting the original, and then renaming the copy.

However, I still can't open forwarded attachments. Any ideas on how to fix
this?

Thanks.

 

[BillR]

What type of forwarded attachments? What happens when you try?
It could be your profile is corrupt. Try with a new profile and new PST
created via the Mail icon in Control Panel.

 

[Russ Valentine [MVP-Outlook]]

It usually means a corrupt Outlook Address Book Service. That's what you
need to repair.
It is not unusual for the Outlook Address Book to “lose track†of the
connection to its Contacts Folder when you move or import your PST or update
your Outlook version or operating system. Use the following steps to reset
the connection. Note that in some instances you may actually have to remove
the Outlook Address Book completely from your Profile, close Outlook, and
then re-add it before you can get it to work.

For Outlook 2000, Corp/Workgroup:
Go to Tools > Services. Make sure the Outlook Address Book service is
listed. If not, add it. Next, R click on the Contact folder or folders you
want the OAB to display, choose "Properties", go to the Outlook Address Book
tab and check the "Show this folder as an E-mail address book" box. You may
also need to go to Tools > Options > Addressing Tab and choose to show your
Contacts folder.

For Outlook 2002/2003:
Make sure the Contact folder is enabled as an email address book. Right
click the Contacts folder, choose Properties then Outlook Address Book. Is
the box to enable as email address book checked?
If this is grayed out...Go to Tools | Email Accounts, choose View or change
existing directories or address book. Is the Outlook Address Book present?
If it isn't listed, add it and close and restart Outlook. If it is listed,
then remove it and close then restart Outlook and repeat these steps to add
it.

For Outlook 2007, you add and repair the address book service using a
different steps:
Tools > Account Settings > Address Book Tab. Is the Outlook Address Book
present? If it isn't listed, add it and close and restart Outlook. If it is
listed, then you can no longer repair this service by removing and re-adding
it. Instead you must create an entire new Outlook profile from scratch and
add the Outlook address book service to it.

More details available here:
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002

 

[MadDog]

OK. I did this and the contacts portion is now working correctly.

I still can't open forwarded email attachments. Any idea on how to fix this?
Thanks.

 

[Russ Valentine [MVP-Outlook]]

Not without clear steps to repro the problem. It is completely unrelated and
belongs in its own thread.

 

[MadDog]

You are correct sir.

I found a link and fixed this. It's a known problem with Google Desktop 5.5
with Outlook .msg files.