Outlook crash when downloading emails. please help ASAP

D

Dave

when downloadinhg my email in Outlook, I get this error at email 118 everytime.

there is a virus alert (BBT trojan email) then I get the error.
I tried to repair the office install but still get this problem.
Please help

Using Office 2003 Pro
Using Kaspersky as AV program

EventType : BEX P1 : OUTLOOK.EXE P2 : 11.0.8118.0 P3 : 456628bf
P4 : MailMsg.ppl P5 : 6.0.2.614 P6 : 45be5333 P7 : 00001586
P8 : c0000409 P9 : 00000000

C:\DOCUME~1\Dave\LOCALS~1\Temp\WER6ca7.dir00\OUTLOOK.EXE.mdmp
C:\DOCUME~1\Dave\LOCALS~1\Temp\WER6ca7.dir00\appcompat.txt
 
K

K. Orland

Does your ISP have webmail? If so, check your mail that way to see if you can
delete that particular message.
 

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