Outlook Crash when Printing

[Danny]

When I try to print my calendar with a custom page size Outlook crashes. It
was working fine and now after several months is doing this.

Windows Vista
Office 2007

Here is the info from the error:

Problem signature:
Problem Event Name: APPCRASH
Application Name: OUTLOOK.EXE
Application Version: 12.0.6300.5000
Application Timestamp: 4760725d
Fault Module Name: OUTLOOK.EXE
Fault Module Version: 12.0.6300.5000
Fault Module Timestamp: 4760725d
Exception Code: c0000005
Exception Offset: 0000bcbb
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033
Additional information about the problem:
LCID: 1033
Brand: Office12Crash
skulcid: 1033

 

[Diane Poremsky {MVP}]

find and delete take outprnt file. (you'll mud to re-do the custom page
size.)
http://www.outlook-tips.net/beginner/filepath.htm




** Please include your Outlook version, Account type, and Windows Version
when requesting assistance **

 

[Danny]

I was unable to locate a file named outprnt on the computer. I changed the
settings to view system and hidden files before the search.

I reset the page setup for daily style to - letter, smaller title font
(courier new), removed printing footer, etc.

After changing all settings back to basic values it still crashes outlook
when trying to print, or print preview.

 

[Diane Poremsky {MVP}]

in vista it is at C:\Users\username\AppData\Roaming\Microsoft\Outlook



** Please include your Outlook version, Account type, and Windows Version
when requesting assistance **

 

[Danny]

Removing that file solved the problem. Thanks!

in vista it is at C:\Users\username\AppData\Roaming\Microsoft\Outlook



** Please include your Outlook version, Account type, and Windows Version
when requesting assistance **