Outlook Crash

[Oliver]

Lot of users have Outlook 2003 with update,

I have big problem

Faulting application outlook.exe, version 11.0.6353.0, stamp 408f2937,
faulting module mso.dll, version 11.0.6408.0, stamp 416add54, debug? 0, fault
address 0x00036a36.
..
Have you an Idea ???

 

[Roady [MVP]]

What exactly is being logged to the Event Viewer? What were you doing at
that time? Steps to reproduce?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

 

[Oliver]

Thanks for your help

The message is the event id 1000 and the description is below

When outlook crash, I have a message for send error to Microsoft.

The user look mail; Write a mail etc...

What exactly is being logged to the Event Viewer? What were you doing at
that time? Steps to reproduce?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

-----

Lot of users have Outlook 2003 with update,

I have big problem

Faulting application outlook.exe, version 11.0.6353.0, stamp 408f2937,
faulting module mso.dll, version 11.0.6408.0, stamp 416add54, debug? 0,
fault
address 0x00036a36.
.
Have you an Idea ???

 

[Diane Poremsky [MVP]]

Did you try a detect and repair?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

 

[Oliver]

No but all work fine lot of day and last day a lot of computer have this
problem
but i try now ...

Nothing has change except we migrate all person on XP sp2 + office 2k3
It's possible my exchange server 5.5 have a problem with new client version
with lot
of personn connect with new outlook client ?

With new version we use symantec navcorp 10....

Did you try a detect and repair?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

Lot of users have Outlook 2003 with update,

I have big problem

Faulting application outlook.exe, version 11.0.6353.0, stamp 408f2937,
faulting module mso.dll, version 11.0.6408.0, stamp 416add54, debug? 0,
fault
address 0x00036a36.
.
Have you an Idea ???

 

[Diane Poremsky [MVP]]

There could be some problems with the upgrade. Try a new profile on one
machine and see if it helps. Starting Outlook with the /cleanfreebusy and
/cleanreminders switches might help. too, but if a new profile fixes it I
would make all new profiles.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

No but all work fine lot of day and last day a lot of computer have this
problem
but i try now ...

Nothing has change except we migrate all person on XP sp2 + office 2k3
It's possible my exchange server 5.5 have a problem with new client
version
with lot
of personn connect with new outlook client ?

With new version we use symantec navcorp 10....

Did you try a detect and repair?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

Lot of users have Outlook 2003 with update,

I have big problem

Faulting application outlook.exe, version 11.0.6353.0, stamp 408f2937,
faulting module mso.dll, version 11.0.6408.0, stamp 416add54, debug? 0,
fault
address 0x00036a36.
.
Have you an Idea ???

 

[Oliver]

Hello

I have create a new profile but hte problem is the same
I have also reinstall all office but the problem stay
the last update security in Windows XP may be !!!, perhaps the KB 894391 ?

There could be some problems with the upgrade. Try a new profile on one
machine and see if it helps. Starting Outlook with the /cleanfreebusy and
/cleanreminders switches might help. too, but if a new profile fixes it I
would make all new profiles.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

No but all work fine lot of day and last day a lot of computer have this
problem
but i try now ...

Nothing has change except we migrate all person on XP sp2 + office 2k3
It's possible my exchange server 5.5 have a problem with new client
version
with lot
of personn connect with new outlook client ?

With new version we use symantec navcorp 10....

Did you try a detect and repair?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/


Lot of users have Outlook 2003 with update,

I have big problem

Faulting application outlook.exe, version 11.0.6353.0, stamp 408f2937,
faulting module mso.dll, version 11.0.6408.0, stamp 416add54, debug? 0,
fault
address 0x00036a36.
.
Have you an Idea ???