Outlook crashed when I closed it

C

Caroline WR

My computer is a Dell XPS with Office professional 2007 - includes Outlook
2007. operting system Windows 7 - 64 bit.
After I returned from a trip, I opened Outlook and had about 200 messages,
most of which I deleted. When I closed Outlook it appeared to crash my
computer - blue screen and then shut down. When I restared my computer and
tried to open Outlook I got the message "cannot start Microsoft Office
Outlook. Cannot open Outlook Window.
I have no idea what happened - it has not been a problem before - I have not
put in add-ins.
Would a registry fix program actually work - I hesitate to buy one if it
does not correct the problem. Iwill check my web mail as I can't open outlook
mail
I would really appreciate your Help.
 
B

Brian Tillman [MVP-Outlook]

My computer is a Dell XPS with Office professional 2007 - includes Outlook
2007. operting system Windows 7 - 64 bit.
After I returned from a trip, I opened Outlook and had about 200 messages,
most of which I deleted. When I closed Outlook it appeared to crash my
computer - blue screen and then shut down. When I restared my computer and
tried to open Outlook I got the message "cannot start Microsoft Office
Outlook. Cannot open Outlook Window.
I have no idea what happened - it has not been a problem before - I have not
put in add-ins.
Would a registry fix program actually work - I hesitate to buy one if it
does not correct the problem. Iwill check my web mail as I can't open
outlook
mail
I would really appreciate your Help

Click Start. In the space at the bottom, enter
outlook.exe /resetnavpane
(be sure to include the space), press Enter.
 
G

guymaine

Where is "Start" in Win7?

Brian Tillman said:
Click Start. In the space at the bottom, enter
outlook.exe /resetnavpane
(be sure to include the space), press Enter.
 
V

VanguardLH

guymaine said:
Where is "Start" in Win7?

You have never used a version of Windows before version 7? If Windows 7
is your very first experience with Windows then suggested reading by
newbies would include:

http://www.amazon.com/Windows-7-Dummies-Andy-Rathbone/dp/0470497432

It might be available at your local public library.

If you hover over the circled multi-colored flag button at the lower
left corner of the screen (at the left end of the Windows taskbar), what
does the balloon say?

AND STOP STARTING NEW THREADS! If you want to continue your discussion
then post your replies in the SAME thread.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top