Outlook crashes and shuts computer off

[Sandee]

When receiving emails at times outlook will give a default beep and shuts off
completely. I am using XP home and outlook 2003. I have tried repair, it
doesn't appear to help. I have multiple email addresses and it happens on
various ones, not the same one. I have also tried system restore. Virus
scan comes up clean.

 

[Roady [MVP]]

It's shuts down your computer? What is being logged to the Event Viewer?
Check both the Application and System log for errors. Since I suspect this
is a combined issue (Outlook is not the culprit but the culprit shows
through Outlook) check for any error. Driver or even hardware error is a
possibility here.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

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When receiving emails at times outlook will give a default beep and shuts
off
completely. I am using XP home and outlook 2003. I have tried repair, it
doesn't appear to help. I have multiple email addresses and it happens on
various ones, not the same one. I have also tried system restore. Virus
scan comes up clean.

 

[Sandee]

There is no error message in application or system logs. What driver would
have the trouble. It happens when I have outlook 2003 open and it checks for
messages. It has sometimes happened when I open it but yesterday and today
it happens when it checks for email while the program is open.