Outlook CRASHES every time I try to open it

K

Karen E

I have had to reinstall all of my software after a hard drive "reconfigure".
All of my Office 2007 products are working except for Outlook. I am unable to
launch the application. It crashes and will not let me access it. After
numerous crashes and sending error reports, it did a diagnostics, and told me
I had to change a setting within "tools" - I needed to select the option
"download a file periodically that helps determine system problems". At one
time, I got a message that said my junk mail was set to "NULL".
Does anyone have any advice? I ought to be able to email Microsoft as I have
just loaded the software, but can't get advice without paying.
 
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DL

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