Outlook crashes; never worked after installation

[Kam]

I installed Office 2003. Outlook will crash each
and every time since I installed it (it didn't even work
the first time).

1) I did a Repair

2) I did create a new profile.

Anyone got any ideas? Thank you

 

[Diane Poremsky [MVP]]

Was this an upgrade? Find and rename the outcmd.dat and *.srs files - they
are at C:\Documents and Settings\username\Application Data\Microsoft\Outlook

 

[Kam]

Diane, thanks for the suggestion. It was an
upgrade but the files you mentioned were not there.

-----Original Message-----
Was this an upgrade? Find and rename the outcmd.dat and *.srs files - they
are at C:\Documents and Settings\username\Application Data\Microsoft\Outlook

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)


Outlook & Exchange Solutions Center: http://www.slipstick.com
OneNote Tips: 1note-tips-subscribe- (e-mail address removed)

I installed Office 2003. Outlook will crash each
and every time since I installed it (it didn't even work
the first time).

1) I did a Repair

2) I did create a new profile.

Anyone got any ideas? Thank you

.