Outlook crashes of an e-mail?

[Börje Samuelsson]

Hi,
my Outlook always crashes because of an corrupt e-mail which has been
on the top in my e-mail directory for two weeks now. I cant get rid of it.

I can´t remove it the normal way because Outlook always freezes
immediately when I start Outlook.

Is there any other way to get rid of this actual e-mail??

Grateful for any advice.

Borje

 

[Milly Staples [MVP - Outlook]]

Start Outlookin Safe mode and see if you can delete it now. When you say at
the "top of my email directory' - do you mean inbox? outlook version?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Börje Samuelsson wrote:

| Hi,
| my Outlook always crashes because of an corrupt e-mail which has been
| on the top in my e-mail directory for two weeks now. I cant get rid
| of it.
|
| I can´t remove it the normal way because Outlook always freezes
| immediately when I start Outlook.
|
| Is there any other way to get rid of this actual e-mail??
|
| Grateful for any advice.
|
| Borje

 

[Börje Samuelsson]

How do I start Outlook in safe mode?

And yes, the mail is at the top of my inbox.
I have Outlook 2003.

/borje

Start Outlookin Safe mode and see if you can delete it now. When you say at
the "top of my email directory' - do you mean inbox? outlook version?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

 

[Milly Staples [MVP - Outlook]]

start->run->outlook.exe /safe

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Börje Samuelsson asked:

| How do I start Outlook in safe mode?
|
| And yes, the mail is at the top of my inbox.
| I have Outlook 2003.
|
| /borje
|
| Start Outlookin Safe mode and see if you can delete it now. When you
| say at the "top of my email directory' - do you mean inbox? outlook
| version?
|
|
| "Börje Samuelsson" <[email protected]> skrev i meddelandet
| || Hi,
|| my Outlook always crashes because of an corrupt e-mail which has been
|| on the top in my e-mail directory for two weeks now. I cant get rid
|| of it.
||
|| I can´t remove it the normal way because Outlook always freezes
|| immediately when I start Outlook.
||
|| Is there any other way to get rid of this actual e-mail??
||
|| Grateful for any advice.
||
|| Borje

 

[Börje Samuelsson]

Thanks,
but that gives an error message: Can´t find the file outlook.exe

/borje


"Milly Staples [MVP - Outlook]"
<[email protected]> skrev i meddelandet
start->run->outlook.exe /safe

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Börje Samuelsson asked:

| How do I start Outlook in safe mode?
|
| And yes, the mail is at the top of my inbox.
| I have Outlook 2003.
|
| /borje
|
| Start Outlookin Safe mode and see if you can delete it now. When you
| say at the "top of my email directory' - do you mean inbox? outlook
| version?
|
|
| "Börje Samuelsson" <[email protected]> skrev i meddelandet
| || Hi,
|| my Outlook always crashes because of an corrupt e-mail which has been
|| on the top in my e-mail directory for two weeks now. I cant get rid
|| of it.
||
|| I can´t remove it the normal way because Outlook always freezes
|| immediately when I start Outlook.
||
|| Is there any other way to get rid of this actual e-mail??
||
|| Grateful for any advice.
||
|| Borje

 

[Börje Samuelsson]

Sorry, the error message is: Can´t find the file outlook.exe/safe.

/börje


"Milly Staples [MVP - Outlook]"
<[email protected]> skrev i meddelandet
start->run->outlook.exe /safe

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Börje Samuelsson asked:

| How do I start Outlook in safe mode?
|
| And yes, the mail is at the top of my inbox.
| I have Outlook 2003.
|
| /borje
|
| Start Outlookin Safe mode and see if you can delete it now. When you
| say at the "top of my email directory' - do you mean inbox? outlook
| version?
|
|
| "Börje Samuelsson" <[email protected]> skrev i meddelandet
| || Hi,
|| my Outlook always crashes because of an corrupt e-mail which has been
|| on the top in my e-mail directory for two weeks now. I cant get rid
|| of it.
||
|| I can´t remove it the normal way because Outlook always freezes
|| immediately when I start Outlook.
||
|| Is there any other way to get rid of this actual e-mail??
||
|| Grateful for any advice.
||
|| Borje

 

[Milly Staples [MVP - Outlook]]

Notice the space before the /safe.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Börje Samuelsson asked:

| Sorry, the error message is: Can´t find the file outlook.exe/safe.
|
| /börje
|
|
| "Milly Staples [MVP - Outlook]"
| <[email protected]> skrev i meddelandet
| | start->run->outlook.exe /safe
|
| --
| Milly Staples [MVP - Outlook]
|
| Post all replies to the group to keep the discussion intact. All
| unsolicited mail sent to my personal account will be deleted without
| reading.
|
| After furious head scratching, Börje Samuelsson asked:
|
|| How do I start Outlook in safe mode?
||
|| And yes, the mail is at the top of my inbox.
|| I have Outlook 2003.
||
|| /borje
||
|| Start Outlookin Safe mode and see if you can delete it now. When you
|| say at the "top of my email directory' - do you mean inbox? outlook
|| version?
||
||
|| "Börje Samuelsson" <[email protected]> skrev i meddelandet
|| ||| Hi,
||| my Outlook always crashes because of an corrupt e-mail which has
||| been on the top in my e-mail directory for two weeks now. I cant
||| get rid of it.
|||
||| I can´t remove it the normal way because Outlook always freezes
||| immediately when I start Outlook.
|||
||| Is there any other way to get rid of this actual e-mail??
|||
||| Grateful for any advice.
|||
||| Borje

 

[Börje Samuelsson]

I could remove the actual mail, but the problem is still there
with the next mail and next and next.

So what do I need to do?
/borje

"Milly Staples [MVP - Outlook]"
<[email protected]> skrev i meddelandet
Notice the space before the /safe.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Börje Samuelsson asked:

| Sorry, the error message is: Can´t find the file outlook.exe/safe.
|
| /börje
|
|
| "Milly Staples [MVP - Outlook]"
| <[email protected]> skrev i meddelandet
| | start->run->outlook.exe /safe
|
| --
| Milly Staples [MVP - Outlook]
|
| Post all replies to the group to keep the discussion intact. All
| unsolicited mail sent to my personal account will be deleted without
| reading.
|
| After furious head scratching, Börje Samuelsson asked:
|
|| How do I start Outlook in safe mode?
||
|| And yes, the mail is at the top of my inbox.
|| I have Outlook 2003.
||
|| /borje
||
|| Start Outlookin Safe mode and see if you can delete it now. When you
|| say at the "top of my email directory' - do you mean inbox? outlook
|| version?
||
||
|| "Börje Samuelsson" <[email protected]> skrev i meddelandet
|| ||| Hi,
||| my Outlook always crashes because of an corrupt e-mail which has
||| been on the top in my e-mail directory for two weeks now. I cant
||| get rid of it.
|||
||| I can´t remove it the normal way because Outlook always freezes
||| immediately when I start Outlook.
|||
||| Is there any other way to get rid of this actual e-mail??
|||
||| Grateful for any advice.
|||
||| Borje

 

[Börje Samuelsson]

No more tips or tricks?

I´m using O Express now, but isn´t the same.

I could remove the actual mail, but the problem is still there
with the next mail and next and next.

So what do I need to do?

Best regards
Borje