Outlook crashes when I attempt to empty the deleted items folder

L

LeeSpruce

I am unable to empty the deleted items folder by any method. Has anyone
encountered this problem and is there a solution?
 
D

DL

You might try an outlook repair, and with OL closed scanpst.exe the data
file repair tool
 
V

VanguardLH

LeeSpruce said:
I am unable to empty the deleted items folder by any method. Has anyone
encountered this problem and is there a solution?
Click to expand...

Did you turn off the Preview pane for that folder?

Same happen if you load Outlook in its safe mode ("outlook.exe /safe")?
 
B

Brian Tillman [MVP - Outlook]

I am unable to empty the deleted items folder by any method. Has anyone
encountered this problem and is there a solution?
Click to expand...

If you hold Shift when you try to delete any of those messages does it work?
 

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