outlook crashes when working offline

J

John Smith

I have a client who is running Outlook 97 on Windows NT4 sp6a.

whenever they run outlook and choose Work Offline, then get a DR WATSON
error......


An Application error has occurred and an application log is being generated
Outlook.exe
Exception: Access Violation (0x0000005), Address 0x7800271a


He has a personal folders file, and outlook.ost file on his local hard
drive, McAffee Virus Scan... I have re-created his user profile, re-created
his outlook profile, and have even re-imaged his machine...

Any help would be appreciated
 

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