Outlook crashes with HTML-Mails after installing IE7

[Steffen Wittfoth]

Hello Newsgroup!

I already searched the newsgroup but I didn´t find an answer for my problem.
Perhaps anybody could help me?
After installation of IE6 i have following problem: (With IE6 all works fine
and when i uninstall IE7 all works fine again!)

When I open a HTML-Message in Outlook 2003 (works as Exchange-Client) then
outlook stops, tries to send a report to microsoft and restarts. In the
reports i can see any problem wih the "mshtml.dll" (see end of the message).
Does anyone of you have the same problem and could help me?

Thx a lot!

Steffen

My PC:
WinXP Prof. SP2 (all Patches)
Outlook 2003 (all SP & Patches)

Exchange 2003 SP2 (all Patches, also KB924334)

Part of the Report from Outlook:
AppName: outlook.exe AppVer: 11.0.8010.0 AppStamp:43d16d53
ModName: mshtml.dll ModVer: 7.0.5730.11 ModStamp:454283b4
fDebug: 0 Offset: 000c446b

 

[George Hester]

Sometimes the Outlook Today page of Outlook gets corrupted. That is an HTML
file which gives you that view when the Personal Folders folder is selected
when Outlook starts. This has always been an issue in Outlook.

Try following this article. I know it is not the same error but try anyway.
Step 7.

http://support.microsoft.com/kb/329930/en-us

 

[Steffen Wittfoth]

Hello George!
Thx for your answer, but this is really another error! BTW this error
happens only with OL2003. OL2000 & OL2002 work fine!

Steffen

 

[Jay Feldman]

I had this same problem with Outlook and IE7, except with Outlook 2002. To
fix it, I told Outlook to display messages with rich text in Microsoft Word.

Go to the Tools Menu, click Options
Click the Mail Format tab
Check "Use Microsoft Word to read rich-text email messages"

I hope this works for you.

Jay