Outlook Crashes

[Charles Kennedy Jr.]

Outlook crashes when I attempt to add notes to calendar
events and contacts. Also random crashes.

I've run detect and repair twice. Even Reinstalled
Office!!!

I've run all the updates - last time I got IE6wizard error
(#1 below).

I'm running Windows 2000 on a Pentium Three (I think).

HELP!!!


1. After Critical Update - 9/29/03
IE6WZD caused a general protection fault
in module GDI.EXE at 0003:000020b4.
Registers:
EAX=000078aa CS=04d7 EIP=000020b4 EFLGS=00000202
EBX=00000000 SS=4ad7 ESP=0000784e EBP=000078c0
ECX=00ffffff DS=0637 ESI=ffff6a93 FS=4a3f
EDX=00000000 ES=1fdf EDI=bff94215 GS=1fe7
Bytes at CS:EIP:
ff 5f 6c 83 f8 ff 74 6e 89 46 fe 36 f6 45 02 40
Stack dump:
4ad778aa 06376ae1 00000000 00cc0020 00000000 4a6e0000
4a3f0000 01f00038 00000000 01ed0039 00980074 00000000
00390000 03c10000 206b0637 03c103c1

2. Attempt to enter a New contact
OUTLOOK executed an invalid instruction in
module <unknown> at 0000:017b4922.
Registers:
EAX=00000000 CS=015f EIP=017b4922 EFLGS=00010297
EBX=017b37a4 SS=0167 ESP=0056f2e0 EBP=0056f31c
ECX=017b37a4 DS=0167 ESI=0056f310 FS=6187
EDX=00000000 ES=0167 EDI=017b4920 GS=0000
Bytes at CS:EIP:
8e 30 00 00 00 00 2c 38 7b 01 38 02 10 00 30 00
Stack dump:
017b4920 017b3848 017b37a4 04001097 017b4920 00478304
000000bc 00000002 000000de 00000018 00000000 00000000
00000140 0000000a 00000000 00000000

3. Can't set reminders; notes
OUTLOOK executed an invalid instruction in
module <unknown> at 0000:017bb516.
Registers:
EAX=00000000 CS=015f EIP=017bb516 EFLGS=00010297
EBX=017ba398 SS=0167 ESP=0056f948 EBP=0056f984
ECX=017ba398 DS=0167 ESI=0056f978 FS=11ff
EDX=00000000 ES=0167 EDI=017bb514 GS=0000
Bytes at CS:EIP:
8e 30 00 00 00 00 20 a4 7b 01 68 01 01 00 30 00
Stack dump:
017bb514 017ba43c 017ba398 04001097 017bb514 00078300
00000000 00000000 00000000 00000000 00000000 00000000
00000200 00000010 00000000 00000000

4. After running detect & repair
OUTLOOK executed an invalid instruction in
module <unknown> at 0000:017b46ea.
Registers:
EAX=00000000 CS=015f EIP=017b46ea EFLGS=00010297
EBX=017b3574 SS=0167 ESP=0056f948 EBP=0056f984
ECX=017b3574 DS=0167 ESI=0056f978 FS=2757
EDX=00000000 ES=0167 EDI=017b46e8 GS=0000
Bytes at CS:EIP:
8e 30 00 00 00 00 fc 35 7b 01 68 01 01 00 30 00
Stack dump:
017b46e8 017b3618 017b3574 04001097 017b46e8 00078300
00000000 00000000 00000000 00000000 00000000 00000000
00000200 00000010 00000000 00000000

 

[Milly Staples [MVP - Outlook]]

Try updating your video drivers. GDI is a windows error.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.


After searching google.groups.com and finding no answer
Charles Kennedy Jr. <[email protected]> asked:

| Outlook crashes when I attempt to add notes to calendar
| events and contacts. Also random crashes.
|
| I've run detect and repair twice. Even Reinstalled
| Office!!!
|
| I've run all the updates - last time I got IE6wizard error
| (#1 below).
|
| I'm running Windows 2000 on a Pentium Three (I think).
|
| HELP!!!
|
|
| 1. After Critical Update - 9/29/03
| IE6WZD caused a general protection fault
| in module GDI.EXE at 0003:000020b4.
| Registers:
| EAX=000078aa CS=04d7 EIP=000020b4 EFLGS=00000202
| EBX=00000000 SS=4ad7 ESP=0000784e EBP=000078c0
| ECX=00ffffff DS=0637 ESI=ffff6a93 FS=4a3f
| EDX=00000000 ES=1fdf EDI=bff94215 GS=1fe7
| Bytes at CS:EIP:
| ff 5f 6c 83 f8 ff 74 6e 89 46 fe 36 f6 45 02 40
| Stack dump:
| 4ad778aa 06376ae1 00000000 00cc0020 00000000 4a6e0000
| 4a3f0000 01f00038 00000000 01ed0039 00980074 00000000
| 00390000 03c10000 206b0637 03c103c1
|
| 2. Attempt to enter a New contact
| OUTLOOK executed an invalid instruction in
| module <unknown> at 0000:017b4922.
| Registers:
| EAX=00000000 CS=015f EIP=017b4922 EFLGS=00010297
| EBX=017b37a4 SS=0167 ESP=0056f2e0 EBP=0056f31c
| ECX=017b37a4 DS=0167 ESI=0056f310 FS=6187
| EDX=00000000 ES=0167 EDI=017b4920 GS=0000
| Bytes at CS:EIP:
| 8e 30 00 00 00 00 2c 38 7b 01 38 02 10 00 30 00
| Stack dump:
| 017b4920 017b3848 017b37a4 04001097 017b4920 00478304
| 000000bc 00000002 000000de 00000018 00000000 00000000
| 00000140 0000000a 00000000 00000000
|
| 3. Can't set reminders; notes
| OUTLOOK executed an invalid instruction in
| module <unknown> at 0000:017bb516.
| Registers:
| EAX=00000000 CS=015f EIP=017bb516 EFLGS=00010297
| EBX=017ba398 SS=0167 ESP=0056f948 EBP=0056f984
| ECX=017ba398 DS=0167 ESI=0056f978 FS=11ff
| EDX=00000000 ES=0167 EDI=017bb514 GS=0000
| Bytes at CS:EIP:
| 8e 30 00 00 00 00 20 a4 7b 01 68 01 01 00 30 00
| Stack dump:
| 017bb514 017ba43c 017ba398 04001097 017bb514 00078300
| 00000000 00000000 00000000 00000000 00000000 00000000
| 00000200 00000010 00000000 00000000
|
| 4. After running detect & repair
| OUTLOOK executed an invalid instruction in
| module <unknown> at 0000:017b46ea.
| Registers:
| EAX=00000000 CS=015f EIP=017b46ea EFLGS=00010297
| EBX=017b3574 SS=0167 ESP=0056f948 EBP=0056f984
| ECX=017b3574 DS=0167 ESI=0056f978 FS=2757
| EDX=00000000 ES=0167 EDI=017b46e8 GS=0000
| Bytes at CS:EIP:
| 8e 30 00 00 00 00 fc 35 7b 01 68 01 01 00 30 00
| Stack dump:
| 017b46e8 017b3618 017b3574 04001097 017b46e8 00078300
| 00000000 00000000 00000000 00000000 00000000 00000000
| 00000200 00000010 00000000 00000000

 

[Mardus]

Hi.

If it's Outlook XP, then it's commonplace.

I actually have a similar problem:

I have the mail preview pane open and I use downloading mail headers to
selectively download e-mail messages. I select to download a message,
choose to download it and I won't touch Outlook xp before in the status
bar Send/Receive message has gone. Otherwise Outlook xp will crash. That
how I managed to reduce the number of crashes per user session of
Outlook xp.

-Mart.