Outlook crashes

[Stanley]

I have owned a copy of Outlook since 2000. I have two problems. One is a
hassle that I go back to every now and then. This time I have obsessed over
it for 3 days. I have removed it (Outlook) as usual. When I click the exit
cross or do file down exit - the GUI disappears but within 10 seconds the
Sorry Microsoft Outlook has encountered a problem dialogue box appears. If I
open TaskMan and close the process this does not occur, it closes cleanly.
My second problem is this - The WebTool Bar is not functional, in fact, if I
try to use the buttons, Outlook crashes. If I try to paste a URL into the
box and go there Outlook crashes. I am using XP Service pack 2. My previous
platform was 98. I think I had the same problems then, I have only just
recently tried again. I would love to use the functionality of Outlook
without the hassles, hopefull you can help.

 

[Diane Poremsky {MVP}]

find and delete outcmd.dat - that may fix the problem with the web toolbar.

When you close outlook using task manager, you are crashing it immediately,
not closing it cleanly - using the X or File, close menu, you are doing it
the proper way but it runs into a problem and crashes. What add-ins do you
have installed?



** Please include your Outlook version, Account type, and Windows Version
when requesting assistance **

 

[Stanley]

Never thought of it like that. Just wanting instant gratification. Will
explore the file delete and go back to the process of inspecting my add-ins.
I only have a few and think I have covered that base but will go over it
again.