Outlook crashing every 10-20 minutes

[TMMiller]

I recently purchased a new HP tc4200 tablet PC and have Outlook 2003 SP1
installed. I have an exchange account via work and have never had this
problem before.

Outlook will crash every 10-20 minutes and restart with an error report
request. I went into Event Viewer and I've seen 2 error logs relating to
Office 11. They are:

Faulting application outlook.exe, version 11.0.6353.0, stamp 408f2937,
faulting module kernel32.dll, version 5.1.2600.2180, stamp 411096b4, debug?
0, fault address 0x0000979d.

and Faulting application outlook.exe, version 11.0.6353.0, stamp 408f2937,
faulting module ntdll.dll, version 5.1.2600.2180, stamp 411096b4, debug? 0,
fault address 0x000106c3.

I have tried a detect/repair, a complete uninstall/reinstall, and rebuilding
my outlook profile and OST/PST. I'm running XP sp2 and Symantec Corporate AV
10.0.

Any idea's?

 

[Frankster]

You might want to try Office Update to see if any Outlook updates are
available. Installing updates might help. Also, if possible, you might want
to disable or uninstall AV email scanning if it is on.

-Frank

 

[K. Orland]

Re the event viewer, please post the event ID and source. Thanks.