"Outlook data file not closed properly" and takes a long time to c

A

Anders

Hello, I got a user with an exceptional big mailbox (around 2GB) running
Outlook 2003 in cached mode and he complains that he often gets the error
message "The mailbox datafile was not closed properly and must be checked for
errors" which takes quite a long time due to sheer size of the file.
The user is using a laptop with a dockstation and complains that the problem
often occurs when he undocks the computer so do you have any ideas what might
cause the problem with the mailbox datafile and how to prevent it in the
future?
 
B

Brian Tillman

Anders said:
Hello, I got a user with an exceptional big mailbox (around 2GB)
running Outlook 2003 in cached mode and he complains that he often
gets the error message "The mailbox datafile was not closed properly
and must be checked for errors" which takes quite a long time due to
sheer size of the file.
The user is using a laptop with a dockstation and complains that the
problem often occurs when he undocks the computer so do you have any
ideas what might cause the problem with the mailbox datafile and how
to prevent it in the future?

He should close Outlook completely before undocking the PC.
 
A

Anders

Do you happen to know if big mailbox files are extra sensitive to network
disruptions
compared to more modest size datafiles? There any many ppl with the same
sporadic laptop behaviour but so far he is the only one who has
experienced/reported this kind of problem
 
B

Brian Tillman

Anders said:
Do you happen to know if big mailbox files are extra sensitive to
network disruptions
compared to more modest size datafiles? There any many ppl with the
same sporadic laptop behaviour but so far he is the only one who has
experienced/reported this kind of problem

Are you using Exchange or PSTs for delivery locations?
 

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