Outlook datafile error message

A

Awacs

I have tried many suggestions for this error without success.

Running
XP Media Edition
Kasperski Anti-Virus v.8
Logitech Setpoint 4.7


SetPoint:
'Microsoft Office Outlook' exited without properly closing your Outllook
data file C:\Documents and Settings\UserName\Local Settings\Application
Data\Microsoft\Outlook\Outlook.pst. 'Microsoft Outlook must be restarted. If
this error message recurs, contact support for 'Microsoft Office Outlook' for
assistance.
 
G

Gordon

Awacs said:
I have tried many suggestions for this error without success.

Running
XP Media Edition
Kasperski Anti-Virus v.8
Logitech Setpoint 4.7


SetPoint:
'Microsoft Office Outlook' exited without properly closing your Outllook
data file C:\Documents and Settings\UserName\Local Settings\Application
Data\Microsoft\Outlook\Outlook.pst. 'Microsoft Outlook must be restarted.
If
this error message recurs, contact support for 'Microsoft Office Outlook'
for
assistance.

Do you synchronise Outlook with a mobile phone or other PDA?
 
G

Gordon

Awacs said:
I just forward to a mobile phone. This error occured before forwarding as
well.

Is your AV application integrated with Outlook? Try disabling the email
integration part. (This may involve uninstalling and re-installing without
the integrated email component...)
 
A

Awacs

Although I have tried to disable the av to fix this and had no success. I
have not tried uninstalling first and reinstalling as you mentioned. Will try
and get back to you.

Ta
 
A

Awacs

Well no luck. While my av was completely uninstalled and rebooted, I ran
outlook
and got the same error message. I have to assume it is not Kaspersky now
causing the issue.
 
B

Brian Tillman [MVP - Outlook]

I have tried many suggestions for this error without success.

Running
XP Media Edition
Kasperski Anti-Virus v.8
Logitech Setpoint 4.7

SetPoint:
'Microsoft Office Outlook' exited without properly closing your Outllook
data file C:\Documents and Settings\UserName\Local Settings\Application
Data\Microsoft\Outlook\Outlook.pst. 'Microsoft Outlook must be restarted. If
this error message recurs, contact support for 'Microsoft Office Outlook'
for
assistance.

Something is not allowing Outlook to close correctly. See if something here
helps:
http://www.howto-outlook.com/faq/outlookdoesntclose.htm
 

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