Outlook does not close properly

[Bill]

I am on XP Pro SP2 with Office 2003 with all available updates. I am using
Winword as the text editor in Outlook and I also have Plaxo installed.

When I close Outlook, the window closes but it does not do a complete shut
down. If I check in the Task Manager, OUTLOOK.EXE and WINWORD.EXE are still
running. If I shut them down, WINWORD first, I can then restart. If I shut
down OUTLOOK without doing WINWORD, then OUTLOOK thinks it didn't shut down
normally.

I have completely uninstalled Office 2003 and reinstalled but the problem
persists. It would appear to be a problem in the configuration of Outlook but
I don't know where to look.

I also tried to start Outlook from scratch. That is, open it with no PST
file so it would think I am opening Outlook for the first time. My intent was
to then reimport everything from the existing pst to see if reconstruction
would fix it. However, I haven't figured out how to do this either.

Any help would be much appreciated.

 

[Steven]

I am having the same problem in Outlook 2000 though. If you get it resolve,
please let me know.

 

[Bill]

Steven,
Perform the following procedure and your problem should be fixed. It turns
out that the problem is NOT with Outlook itself but with a corrupted PROFILE.
Create a new profile and you're good to go.

 

[Bill]

It would help if I included the link. . .
http://www.howto-outlook.com/faq/newprofile.htm