Outlook - Duplicate folders appear in Navigation Pane

[Steelo]

In Outlook 2003: Each time I create a new Contacts folder, such as "Business
Contacts"; it is listed in the Navigation Pane and automatically, a duplicate
called "Business Contacts in Personal Folders" is created. This tends to
congest the Navigation Pane (which is a pain). Can I get rid of the
duplicates? If I delete a duplicate folder currently, the original is
duplicated as well! All I want is a less cluttered Navigation Pane. Secondly,
in a previous version of Outlook I could "hierarchically" store the contacts
folders under relevant groups and it would be apparent in the Navigation Pane
(I think). Can this be achieved with Outlook 2003?

 

[Brian Tillman]

In Outlook 2003: Each time I create a new Contacts folder, such as
"Business Contacts"; it is listed in the Navigation Pane and
automatically, a duplicate called "Business Contacts in Personal
Folders" is created. This tends to congest the Navigation Pane (which
is a pain). Can I get rid of the duplicates?

It sounds as though you have a corrupt mail profile. Click File>Data File
Management and see how many PSTs are listed. If only one is shown, then
it's time to create a new mail profile.
http://www.howto-outlook.com/faq/newprofile.htm