Outlook & Entourage

Q

qq

Hi All,

I have Exchange 2007 server. I have a client. I setup Outlook in Dell PC and
Entourage in his MAC PC.

I have a problem now. When he checked Sent Items from Outlook, there just
only have old sent emails which he sent on 2008 and he said that he has
already deleted them. On Entourage, in Sent Items, there are emails which is
he sent out recently, it shows correctly.

Is anybody know why? Is there any tools which I could use for checking
user's sent email box to see how many emails or email details are there from
Exchange 2007?

Thanks in advance,

--qq
 
B

Brian Tillman [MVP-Outlook]

I have Exchange 2007 server. I have a client. I setup Outlook in Dell PC and
Entourage in his MAC PC.

I have a problem now. When he checked Sent Items from Outlook, there just
only have old sent emails which he sent on 2008 and he said that he has
already deleted them. On Entourage, in Sent Items, there are emails which is
he sent out recently, it shows correctly.

If I were he, I'd disable Cached Exchange mode, delete the OST, then reenable
Cached Exchange mode to see if that made a difference.
 

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