Outlook Error 0x8004210a

[David]

I spent hours researching resolution to send and receive error messages such
as 0x8004210a and Ox8004210b "The operation timed out waiting for a response
from the receiving (or sending) (POP) server. If you continue to receive
this message contact your service administrator or ISP." My ISP is Charter
Communications and they tell me this is a Microsoft problem. Resolution in
Microsoft support areas says to download Office XP Service Pack 3. However,
I have read on this site that it is not available for Outlook 2003. I am
using Misrosoft OneCare, not Norton or McAfee. Is this really a Microsoft
problem? Please help me get these problems resolved. Thanks very much

 

[Francine Otterson]

David,

What type of connection are you using - is it wireless by any chance? I
would increase your sever time out settings to see if that helps. Also, if
necessary recreate the account. This type of error can occur when the
wireless connection is taking longer then the account/server allows.

Regards,

Francine Otterson
Outlook MVP
President, San Diego Outlook User Group

 

[David]

Thanks very much. I have a cable modem for ISP service from Charter. It
goes into a Linksys WRT54G router that provides wireless service for my
wife's laptop. A cable connects my desktop to the router, and this is the
computer I use and where I am having the problems. It may be helpful for you
to know that I have had to reboot the router when I couldn't get online
sometimes. Also, I've had to reboot the cable modem sometimes as well as my
computer. I am most grateful for your help. This is driving me crazy.
David

 

[David]

I want to let you know that the real source of the problem was my wireless
router. I had a most productive chat session with a wonderful lady at
Linksys who knew exactly what to do. This involved resetting certain things
in the router's software. That resolved all the problems and I am very
pleased with Linksys. Thought you'd like to know.

 

[Brian Tillman]

I want to let you know that the real source of the problem was my
wireless router. I had a most productive chat session with a
wonderful lady at Linksys who knew exactly what to do. This involved
resetting certain things in the router's software.

Let me guess. She had you adjust the MTU setting.

 

[David]

Brian, you are exactly right. She also had me enter lots of lines for
Outlook on a certain page. I had to hook the router to a laptop and place it
to the side of my desktop which was connected to the Internet while all this
took place. This took a lot of time because the chat session transmissions
are inherently time consuming. So far everything is working properly and I
am most grateful to have this resolved. Best wishes to you and thanks for
helping people like me.