Outlook errors

[kittiei]

I'm running Windows NT with Outlook 2000 and I get an error when I open
Outlook. A message pops up and says "Please wait while Windows configures
Microsoft Office 2000 SR-1 Professional" and then an error pops up saying
"Error 1706. No valid source could be found for product Microsoft Office 2000
SR-1 Professional. The Windows installer cannot continue". I click OK on the
error and then the same thing happens so I click OK on the error again and
then Outlook opens and works just fine.

It was suggested that I reinstal Office. When I tried to do that, I got an
error saying "The system administrator has set policies to prevent this
installation". I am one of the system administrators but this problem with
Outlook only happens when I log on as one of the users. I changed the options
so the user has Administrative privledges but I still get this message. Is
there somewhere else to change the "policies" so I can reinstall the program
when logged on as this user (the program works fine when I'm logged on as
administrator). Or does anyone have suggestions to stop this error?

 

[Hal Hostetler [MVP P/I]]

See if this article helps:

http://support.microsoft.com/default.aspx?scid=kb;en-us;310777
OFF: Error Messages When You Try to Run Office Setup on Windows XP

If you have the source CD for Office, you might try putting it in the CD
drive: Outlook shouldstop complaining after it gets whatever it wants off
the CD.

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-P/I -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

 

[kittiei]

Thanks for the help but since I'm running Windows NT, the steps on this
webpage, don't help. Any other ideas? I just need to reinstall Outlook under
this one user.

Thanks.

 

[Hal Hostetler [MVP P/I]]

What the article has to say about WindowsXP applies to WindowsNT. This is a
security issue, a "Standard User" cannot install the software, an
"Administrator" can. Make this user a member of the local machine
Administrators group and the installation will work.

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com