T
tboggs13
We are on Exchange 2007, Outlook 2007 and Excel 2007. A users sends a
specific spreadsheet to multiple users 2-3 times a week. About once a week,
one of the users tries to open the file and it is corrupted. The original
file is 18K but after he attempts to open it, it reduces to 4K. If he tries
to forward the message, it goes out corrupted. If he saves the file first, it
is fine. But it still becomes corrupted if he tries to open from the
attachment.
We all use the same anti-virus and this is the only Excel document he has
the problem with. He receives many from various sources every day without
issue. The other users who receive this file have not had any problems with
it. I have checked his machine and nothing appears out of the ordinary.
Any suggestions would be appreciated.
specific spreadsheet to multiple users 2-3 times a week. About once a week,
one of the users tries to open the file and it is corrupted. The original
file is 18K but after he attempts to open it, it reduces to 4K. If he tries
to forward the message, it goes out corrupted. If he saves the file first, it
is fine. But it still becomes corrupted if he tries to open from the
attachment.
We all use the same anti-virus and this is the only Excel document he has
the problem with. He receives many from various sources every day without
issue. The other users who receive this file have not had any problems with
it. I have checked his machine and nothing appears out of the ordinary.
Any suggestions would be appreciated.