outlook.exe faulting module outllib.dll

[toxikas]

Hi all!

My one user having problems with Outlook 2003. User complains it moslty
craches when he working with Calendar.
Event viewer states:

Faulting application outlook.exe, version 11.0.8118.0, stamp 456628bf,
faulting module outllib.dll, version 11.0.8118.0, stamp 4566283d, debug? 0,
fault address 0x0000355f.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.


both WindowsXP PRo and Office 2003 upto date. How to solve this problem,

regards,
toxikas

 

[JoeD1682]

Is there any way to report these issues to M$ so we can get a proper
update that will not cause crashes.

 

[luke_chalmers]

Hello all,

I have a user who is having this problem. She is using Office 2000 SP3
with all updates. I have uninstalled and reinstalled the office
software and I am still getting the same behaviour.

I have read your post with interest and checked the user's computer for
the updates in question. The updates are not listed. I did some reading
up on these updates and KB92534 is 2003 junk mail filter update. But
KB929969 is a Server 2003 update!?!? Could this be a typo? if not why
is this update effecting office.

I will keep you all updated with how I get on.

 

[Luke Chalmers]

The user informed me that it seemed that everytime she walked away from her
machine Outlook would lock. She had a screensaver on that asked for password
to resume. When she unlocked her computer outlook was locked.

I took the password resume off her computer and everything now seems fine.

Strange.

Any ideas?

 

[alaskahawk]

I can make Outlook crash and restart pretty consistently just by opening an
email and immediately hitting the <esc> key -- definitely something wrong
with the last updates...

 

[Daniel Lüngen]

Please have a look to this MS-Article, it descripes a problem with outlook
2003 in conjunction with CRM 3.0 and the mentioned Patch:
http://support.microsoft.com/default.aspx/kb/931270/en-us

I hope that covers your problem.

regards,

Daniel

 

[JoeD1682]

Please have a look to this MS-Article, it descripes a problem with outlook
2003 in conjunction with CRM 3.0 and the mentioned Patch:http://support.microsoft.com/default.aspx/kb/931270/en-us

I hope that covers your problem.

regards,

Daniel

Well that pretty much describes my problem that I am having. I have to
users that have CRM 3.0 and the newest update both were crashing I
will give M$ a call and see what they say about the hotfix.

Thanks again.