Outlook Express 5.02 to Entourage 2004

[Steve]

I have a friend who has an old Mac with Outlook Express 5.02. He is
running OS 9 on a 6500 and has been experiencing periodic crashes with
OE 5.02 and IE 5.0x. I have tried to trash the preferences and other
trick in OS 9 to fix the problem with no results. I would reinstall the
software but it is no longer available. I want to migrate him to
entourage, but it doesn't recognize the messages file. I am pretty mac
savy but haven't used OS 9 in over two years. Any suggestions out
there.

Thanks in advance.

 

[John McGhie [MVP - Word and Word Macintosh]]

Hi Steve:

Re-installing is not going to make any difference: this is a Mac, not a PC
You were on the right track the first time! If it's not the
preferences, it's the data files.

Try re-naming his mailbox files and starting him off with a blank address
book and mail file. It may simply be that his mail file is too large: I
don't know what the limit is but if it's anywhere near 200 MB I would be
getting a bit suspicious.

On a 6500, has he got the grunt to RUN Entourage? It likes a bit of memory
to make itself at home, even on OS 9.

Cheers

I have a friend who has an old Mac with Outlook Express 5.02. He is
running OS 9 on a 6500 and has been experiencing periodic crashes with
OE 5.02 and IE 5.0x. I have tried to trash the preferences and other
trick in OS 9 to fix the problem with no results. I would reinstall the
software but it is no longer available. I want to migrate him to
entourage, but it doesn't recognize the messages file. I am pretty mac
savy but haven't used OS 9 in over two years. Any suggestions out
there.

Thanks in advance.

--

Please reply to the newsgroup to maintain the thread. Please do not email
me unless I ask you to.

John McGhie <[email protected]>
Microsoft MVP, Word and Word for Macintosh. Business Analyst, Consultant
Technical Writer.
Sydney, Australia +61 (0) 4 1209 1410