Outlook Express 6 error code 550

B

Brenda

I have been receiving this error:

An unknown error has occurred. Subject 'Emailing: reason west.jpg', Account:
'pop.charter.net', Server: 'smtp.charter.net', Protocol: SMTP, Server
Response: '550 Message identified as SPAM - Please visit
http://www.charter.com/postmaster', Port: 25, Secure(SSL): No, Server Error:
550, Error Number: 0x800CCC69

Charter says I am not blocked and is encouraging me to use there mail server
online. They say they can't help me with this because they are not
associated with outlook, and they believe this is outlook express error? Can
anyone help me with this?

Thanks
 
M

Milly Staples [MVP - Outlook]

Try posting this in an Outlook Express news group - this is not one of them.
Outlook is a part of Microsoft Office and is what this group supports.
Outlook Express is a part of Internet Explorer and has its own news groups.

You can also find some good Outlook Express information here:

http://www.insideoutlookexpress.com/


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, Brenda asked:

| I have been receiving this error:
|
| An unknown error has occurred. Subject 'Emailing: reason west.jpg',
| Account: 'pop.charter.net', Server: 'smtp.charter.net', Protocol:
| SMTP, Server Response: '550 Message identified as SPAM - Please visit
| http://www.charter.com/postmaster', Port: 25, Secure(SSL): No, Server
| Error: 550, Error Number: 0x800CCC69
|
| Charter says I am not blocked and is encouraging me to use there mail
| server online. They say they can't help me with this because they
| are not associated with outlook, and they believe this is outlook
| express error? Can anyone help me with this?
|
| Thanks
 
N

N. Miller

On Fri, 4 Jul 2008 17:44:00 -0700, Brenda wrote:

{Cross posted to 'microsoft.public.outlookexpress.general'}
I have been receiving this error:

An unknown error has occurred. Subject 'Emailing: reason west.jpg', Account:
'pop.charter.net', Server: 'smtp.charter.net', Protocol: SMTP, Server
Response: '550 Message identified as SPAM - Please visit
http://www.charter.com/postmaster', Port: 25, Secure(SSL): No, Server Error:
550, Error Number: 0x800CCC69

Charter says I am not blocked and is encouraging me to use there mail server
online. They say they can't help me with this because they are not
associated with outlook, and they believe this is outlook express error? Can
anyone help me with this?

This is neither an "Outlook" error, nor an "Outlook Express" error. This is
the message submission server, 'smtp.charter.net', telling you that they
think your message looks like spam. Most likely it is a "false positive".

Personally, I think it is a bit cheesy for an ISP to check their outgoing
email for spam; but, I suppose if they let just anybody use their server,
they have to do something about spam complaints.
 
F

Firefall

I don't understand why they have the right to stop something before it gets
to me or to stop me from forwarding stationery that has been sent to me. Big
Brother! how is that for privacy????
 
N

N. Miller

"N. Miller" wrote:
I don't understand why they have the right to stop something before it gets
to me or to stop me from forwarding stationery that has been sent to me. Big
Brother! how is that for privacy????

Their server, their rules. You are accessing their network, their hardware.
Yes, you are paying for it, but they still have the final say over how you
use their equipment. You could vote with your $$$ by choosing another
provider. Assuming there is competition for your $$$ where you live. DSL
might, or might not, be available. EVDO, WISP, or something else.

--
Norman
~Shine, bright morning light,
~now in the air the spring is coming.
~Sweet, blowing wind,
~singing down the hills and valleys.
 

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