Outlook Express 6

D

darbnosnhoj

I can send and receive normal messages. Any message I send with an
attachment gets held up in the outbox and says "some errors occurred while
processing the requested tasks. Please review the list of eerors belwo for
more details." But no list in errors exists.

The message does get sent but will not show up as a sent message in the sent
box because it is stuck in outbox.

Outlook express will continue to try and send but same outcome. My
recipients always get the e-mail with attachements but I can never keep a
copy in my outbox.

Anyone help me here?
 
N

N. Miller

I can send and receive normal messages. Any message I send with an
attachment gets held up in the outbox and says "some errors occurred while
processing the requested tasks. Please review the list of eerors belwo for
more details." But no list in errors exists.

The message does get sent but will not show up as a sent message in the sent
box because it is stuck in outbox.

Outlook express will continue to try and send but same outcome. My
recipients always get the e-mail with attachements but I can never keep a
copy in my outbox.

Anyone help me here?

Maybe not here, so much as there: microsoft.public.outlookexpress.general.
"Outlook" is not shorthand for "Outlook Express"; the two are very different
(if similarly named) applications. I am cross posting this to the proper
group. MVP Bruce Hagen hangs out there, and has much to say about your
problem. Condensed version of his usual response, roughly, is:

It sounds like a corrupt .dbx file, either Outbox.dbx, or Sent Items.dbx.
Either way, MSOE can't move the email from the Outbox to the Sent Items
folder. Move any email in the Sent Items folder that you want to keep to
another folder. Close MSOE. Navigate to the folder which contains the .dbx
files. Delete both Outbox.dbx and Sent Items.dbx. The next time you run MSOE
those folders will be recreated.

Don't store stuff in the default MSOE folders: Inbox.dbx, Outbox.dbx, Sent
Items.dbx, Deleted Items.dbx, and Drafts.dbx. MSOE is very temperamental,
and those folders are subject to corruption. Compact the folders manually,
often, and turn off anti virus email scanning (not the background AV, the
email scanning AV).
 
B

Bruce Hagen

What Norman said:

Do the following for the Outbox, and if the problem persists, repeat for
Sent Items after you move any messages you wish to save to a local folder
you create.

Tools | Options | Maintenance | Store Folder will reveal the location of
your Outlook Express files. Write the location down and navigate to it in
Windows Explorer.

In WinXP, Win2K & Win2K3, the OE user files (DBX and WAB) are by default
marked as hidden. To view these files in Windows Explorer, you must enable
Show Hidden Files and Folders under Start | Control Panel | Folder Options
Icon | View, or in Windows Explorer | Tools | Folder Options | View.

With OE closed, find the DBX file for the folder in question {Outbox.dbx}
and delete it. A new one will be created automatically when you open OE.

General precautions for Outlook Express:

Do not archive mail in default OE folders. They will eventually become
corrupt. Create your own user defined folders for storing mail and move your
mail to them. Empty Deleted Items folder regularly. Keep user created
folders under 100MB, and Default folders as empty as is feasible.

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything until
the compacting is completed.

Turn off e-mail scanning in your anti-virus program. It is a redundant layer
of protection that eats up CPUs and causes a multitude of problems such as
time-outs and account setting changes. Your up-to-date A/V program will
continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

In Tools | Options | Maintenance: Uncheck Compact messages in background and
leave it unchecked. {N/A if running XP/SP2}.
 

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