T
TD
HI- not sure if anyone can help me- I've got a maddening
situation. I'm trying to set an auto-reply for someoen
who's going on a trip, and rather than replying to all
new incoming messages, it's sending auto responses to
EVERYONE in the inbox(there are over a thousand messages)!
luckily the bulk of the messages were caught and deleted
while still in the outgoing mailbox and did not get sent,
but why is this happening?
These are the rules i'm following:
In the Tools menu choose Message Rules.
In the Message Rules dialog box, choose Mail.
In Box #1 select the last choice For All Messages.
In Box #2 select the choice Reply with Message.
In Box #3 click the underlined message.
This will open an Open menu. You will then select the
document containing your saved auto reply message from
the first set of instructions.
Select the file and click Open.
In Box #4, name your rule as Auto Reply, then click OK.
Another screen will open to verify your selected rule.
Choose Apply Now.
A second screen opens with info on where to apply the
rule. Be sure that the Inbox is listed as the folder,
then click Apply Now, then click on Close. This will
return you to the previous screen where you will finally
click OK.
there is no prompt to only apply it to new or incoming
messages, nothing at all. waht am i doing wrong?
please help!
thanks
TD
situation. I'm trying to set an auto-reply for someoen
who's going on a trip, and rather than replying to all
new incoming messages, it's sending auto responses to
EVERYONE in the inbox(there are over a thousand messages)!
luckily the bulk of the messages were caught and deleted
while still in the outgoing mailbox and did not get sent,
but why is this happening?
These are the rules i'm following:
In the Tools menu choose Message Rules.
In the Message Rules dialog box, choose Mail.
In Box #1 select the last choice For All Messages.
In Box #2 select the choice Reply with Message.
In Box #3 click the underlined message.
This will open an Open menu. You will then select the
document containing your saved auto reply message from
the first set of instructions.
Select the file and click Open.
In Box #4, name your rule as Auto Reply, then click OK.
Another screen will open to verify your selected rule.
Choose Apply Now.
A second screen opens with info on where to apply the
rule. Be sure that the Inbox is listed as the folder,
then click Apply Now, then click on Close. This will
return you to the previous screen where you will finally
click OK.
there is no prompt to only apply it to new or incoming
messages, nothing at all. waht am i doing wrong?
please help!
thanks
TD