Outlook Express Email Lock-Up

[EmmahSue]

About a week ago I took a new job and took over the email box of the previous
assistant (including her inbox). In Outlook Express, she has an email from
2004, a mailer-daemon failure notice -- everytime I interact with the email
at all, whether to delete or move, it locks up Express so that I have to
close it through the task pane.

I'm using XP-HE, Express 6.0, and Norton Anti-Everything. I have tried
removing the preview pane, selecting the email with surrounding emails and
manipulating all of them, and turning off my Norton -- the email continues to
lock up the entire kit'n kaboodle. It has long since been removed from any
web-accessible box.

Is there a way to remove this email, perhaps manually in some fashion, so
that I can go on with my life?

Thanks!

- ES

 

[Brian Tillman]

About a week ago I took a new job and took over the email box of the
previous assistant (including her inbox). In Outlook Express, she has
an email from 2004, a mailer-daemon failure notice -- everytime I
interact with the email at all, whether to delete or move, it locks
up Express so that I have to close it through the task pane.

Ask in an Outlook Express newsgroup like
news://msnews.microsoft.com/microsoft.public.outlookexpress.general

 

[Hal Hostetler [MVP P/I]]

See if this helps:

http://www.insideoe.com/faqs/why.htm#cantdel
Why can't I delete messages inside OE?

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
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