Outlook Express hung

J

Jane

Two days ago, while the computer was on and Outlook Express active, the power
fluctuated, the PC was turned off and Outlook Express hung upon re-boot.

I’m running Windows XP home edition, up-to-date service packs installed
(pack 2 +
updates after), on an HP computer.

The error messages below are generated when I close down the product using the
Windows task manager, I cannot do anything within Outlook Express.

Error signature …
szAppName : msimn.exe szAppVer : 6.0.2900.2180 szModName : hungapp

szModVer : 0.0.0.0 offset : 00000000

The following files will be included in this error report:
C:\DOCUME~1\Owner\LOCALS~1\Temp\WERa093.dir00\msimn.exe.mdmp
C:\DOCUME~1\Owner\LOCALS~1\Temp\WERa093.dir00\appcompat.txt


I have done the following without correcting the problem:
1. Tried to restore system to past date … would not go back to past date.
2. Using System tools (appwiz.cpl), uninstalled and reinstalled Outlook
Express, no change in hang.
3. Scanned system with Windows Defender – all OK
4. I have Norton installed and up-to-date and full system scan shows no
viruses.
5. defrag Disk … plenty of space 86% free

There are 4 messages unread in the in box. I seem to recall many years ago
being told to delete these messages from some file as this might correct the
hanging problem??
Any instructions on how to do this OR any other thing that might fix my
problem??
 
J

Joe Grover

You may want to post this in microsoft.public.outlookexpress.general so the
OE experts there can help you out. This forum is for the full Microsoft
Outlook client that comes with Microsoft Office.

Joe
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top