Outlook Express won't open

[Homer]

we're running Outlook Express 6 on Windows XP. We have multiple user on this
machine and on one of the user identities Outlook won't open. The only
dialog box that comes up says that there is no identities but the program
itself doesn't open. On the other user identities it loads just fine. I
don't know what happen. Even I go to the program folder and launch the
application file it just brings up the dialog box I mentioned earlier. Any
ideas what could have happened?

 

[Milly Staples [MVP - Outlook]]

Try posting this in an Outlook Express news group - this is not one of them.
Outlook is a part of Microsoft Office and is what this group supports.
Outlook Express is a part of Internet Explorer and has its own news groups.

You can also find some good Outlook Express information here:

http://www.insideoutlookexpress.com/


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, Homer asked:

| we're running Outlook Express 6 on Windows XP. We have multiple user
| on this machine and on one of the user identities Outlook won't open.
| The only dialog box that comes up says that there is no identities
| but the program itself doesn't open. On the other user identities it
| loads just fine. I don't know what happen. Even I go to the program
| folder and launch the application file it just brings up the dialog
| box I mentioned earlier. Any ideas what could have happened?