Outlook Express works except will not Receive Mail

[connie3]

First off I am a computer dummy with the technical stuff so please use simple
language and step by step. I returned from vacation to find that I could not
receive my e-mails. I can send and do anything else just not receive as this
error comes up - An unknown error has occured,
Account,'pop.cogeco.ca',Server:'pop.cogeco.ca',Protocolop3,Port:110,Secure(SSL):No,Error Number 0x800c0133
Help!

 

[Roady [MVP]]

Note that this is an Microsoft Office Outlook forum.

Outlook Express is family of Internet Explorer and Outlook of the Office
family.

Here is the link for the right forum
http://www.microsoft.com/communitie...px?dg=microsoft.public.outlookexpress.general

Good Luck!

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
First off I am a computer dummy with the technical stuff so please use
simple
language and step by step. I returned from vacation to find that I could
not
receive my e-mails. I can send and do anything else just not receive as this
error comes up - An unknown error has occured,
Account,'pop.cogeco.ca',Server:'pop.cogeco.ca',Protocolop3,Port:110,Secure(SSL):No,Error
Number 0x800c0133
Help!

 

[Hal Hostetler [MVP P/I]]

Often the result of a damaged Folders.DBX file:

http://support.microsoft.com/kb/233264/en-us
OLEXP: Error Message If the Folders.dbx File Is Missing or Damaged

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

First off I am a computer dummy with the technical stuff so please use simple
language and step by step. I returned from vacation to find that I could not
receive my e-mails. I can send and do anything else just not receive as this
error comes up - An unknown error has occured,

Account,'pop.cogeco.ca',Server:'pop.cogeco.ca',Protocolop3,Port:110,Secure
(SSL):No,Error Number 0x800c0133

 

[connie3]

Thanks for the info. I went to the site and tried the Resolution which was
to look for and rename the Folders.dbx. file but the search couldn't find it.
What now? It didn't say what to do if the file was missing. Thanks for any
further help. C

 

[Gordon]

Thanks for the info. I went to the site and tried the Resolution which
was
to look for and rename the Folders.dbx. file but the search couldn't find
it.

It's a hidden file. You need to go to Advanced settings in your search and
enable hidden files.

HTH

 

[connie3]

Thanks for the reply. Just tried advanced setting, clicked sub files, case
sensitive and slow files and nothing was found. Where was nothing that
mentioned hidden files to click on. Any other ideas?

 

[Gordon]

Thanks for the reply. Just tried advanced setting, clicked sub files,
case
sensitive and slow files and nothing was found. Where was nothing that
mentioned hidden files to click on. Any other ideas?

If you click on Search-All Files and Folders and then on More Advanced
Options the second option from the top is "Search Hidden Files and Folders"

 

[connie3]

Gordon: Is that through Start, Search Files or Folders? Can't locate More
advanced settings there, just what I wrote below. I have Office 2000 . Told
you I was a dummy at all this. Really appreciate your help though. Connie

 

[Gordon]

Gordon: Is that through Start, Search Files or Folders?

That's correct......