Outlook Exress 6 crashes on exit and remains in memory

[David Llewellyn]

Following a machine problem, I have reinstalled WinXP Prof SP2 and all my
programs on my machine, and have now the following problem which I cannot
solve. Outlook Express 6 works fine, but crashes on exit. Sometimes there is
a Windows message saying that Outlook Express has caused a problem and must
be closed, and invites me to send a report to Microsoft, but not always. But
always, Outlook Express remains in memory and cannot be restarted. To restart
it, I have first to go into the Task Manager and stop msimn.exe (the Outlook
Express executable). Then I can resart Outlook Express. In addition, when I
close Windows, after having gone through this process, I often get a message
saying that one or more of the Windows modules cannot be closed.

I have hunted through all the forums on the Internet and tried several fault
corrections, but so far with no result. For example, I have tried:
- delete the folders.dbx file, then restart Outlook Express
- delete my identity in the registry ( I am the only user in the machine)
this worked as long as there were no messages. But as soon as Outlook
Express read an incoming message the problem returned. So I do not think the
problem is related to my message data, complex though it is (It has not
changed since before the problem started).
- delete all my messages, and restart with an empty inbox
- reinstall IE7 and Outlook Express,
- repair Windows XP (it has already been reinstalled, together with all the
applications).

 

[Roady [MVP]]

Note that this is an Microsoft Office Outlook forum.

Outlook Express is family of Internet Explorer and Outlook of the Office
family.

Here is the link for the right forum
http://www.microsoft.com/communitie...px?dg=microsoft.public.outlookexpress.general

Good Luck!