Outlook File is "locked"

B

Bill Selden

When I try to move or backup Outlook.pst, I get an error message saying the
file is locked because "another process has locked a portion of the file" and
therefore it cannot be backed up or copied.

When I logoff and get my desktop back agaom the file is no longer
locked...for a period of time But after a while, even without activity, the
file becomes locked again.

This happens even when I boot up without the usual startup programs.

Any answers?
 
R

Roady [MVP]

The file gets locked by the outlook.exe process. Does this process run when
you get this error? Software like for synchronisation and faxing will also
start Outlook in order to fucntion correctly.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Properly back-up and restore your Outlook data
-Creating a Permanent New Mail Desktop Alert in Outlook 2003
 
B

Bill Selden

Roady said:
The file gets locked by the outlook.exe process. Does this process run when
you get this error? Software like for synchronisation and faxing will also
start Outlook in order to fucntion correctly.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-Properly back-up and restore your Outlook data
-Creating a Permanent New Mail Desktop Alert in Outlook 2003

-----
Bill Selden said:
When I try to move or backup Outlook.pst, I get an error message saying
the
file is locked because "another process has locked a portion of the file"
and
therefore it cannot be backed up or copied.

When I logoff and get my desktop back agaom the file is no longer
locked...for a period of time But after a while, even without activity,
the
file becomes locked again.

This happens even when I boot up without the usual startup programs.

Any answers?


This locking occurs when the Fax software (WinFax Pro ver 10) in not active as a process. I'm not sure what you mean by "syncornazation". And by the way, Outlook still works normally.

BS
 

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