Outlook Folders wiped out when SyncBackSE downloaded to pc...

S

Sabrena

SyncBackSE was installed on my pc. When I opened Outlook several folders I
had created in Outlook were gone. There were not .pst files. I don't know
what extension they were. Is there a way for me to find these email folders?
I've looked on my c drive and our LAN. They aren't there. I'm thinking the
addressability to these folders was wiped out, not the folders or there
contents.
 
R

Roady [MVP]

Folder within Outlook are contained within a pst-file or Exchange mailbox
(depending on which account type you are using).
If you are now missing certain folders the sync tool you used either deleted
those folders or has overwritten the pst-file.

See where SyncBackSE places the items which it has deleted/overwritten and
restore from there. Otherwise you'll have to recover from your recent
backup. In case you didn't make any backups, you could try the method
described here;
http://www.howto-outlook.com/howto/restoredeleteditemsfromanoutlookpst.htm
 
D

DL

If you created folders, within Outlook, they are contained within the pst
file you were using.
Where exactly within your Outlook folder tree did you create them?
Have you tried searching, within outlook, for a known email that was within
one of these folders?
 

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