If you are still having problems after applying both the SP 1 & 2 patches,
then see if this article addresses your problemL
OL2002: The Save Password Setting Is Not Saved When You Connect to a POP3
Server
http://support.microsoft.com/default.aspx?scid=kb;en-us;290684
--
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact.
Having searched the archives,
wayne <
[email protected]> typed:
| Hello:
| I have Office XP (2002 SP2 - 10.4712.4219) running on Win
| XP. Both accounts that intermittently prompt for user
| name and password are POP3 accounts. I am accessing them
| via Comcast cable modem. One is the Comcast account and
| one is at Earthlink. The prompt will have one password
| filled in with the other accounts user name. Happens both
| directions.
| Thanks for any help.
| Wayne
|| -----Original Message-----
|| What can you do?
||
|| First, post what version of Outlook and what patch level Office is
|| at.
||
|| Second, tell us what type of mail accounts these are - POP3? Http?
|| Exchange?
||
|| Third, please provide more of the above type information in future
|| posts to avoid someone having to come along and ask for the basic
|| information required to start to troubleshoot the problem. We are
|| all volunteers here and most of us have a very full personal life
|| from which we take a small amount of time to help out here.
||
|| If I, and others, come across a post lacking any information, we
|| will most likely just move along to one that has provided a bit of
|| meat to start troubleshooting.
||
|| Just an FYI to help us help you.
||
||
|| --
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact.
||
||
|| Having searched the archives,
|| wayne <
[email protected]> typed:
||| Hello: Outlook forgets my remembred passwords and i have
||| to enter them to send/retrieve email on my two accounts.
||| I always click the box to tell it to "remember" the
||| passwords but it does not. What can I do?
||
||
|| .
