Outlook forms combo box value not getting saved

[TSA]

Hi,

We have custom outlook forms and couple of combo box values are not
getting saved. We route emails to different people depending on what's
the value in the combo box. We do see that a value is already selected
however email routing do not work. But it works if we de-select value
and re-select it and save the contact again. This problem started to
occur recently when made some updated to list items of combo box for
all contacts.

Thanks in Advance.

 

[Sue Mosher [MVP-Outlook]]

You left out the key piece of information about your combo box: Is it bound to an Outlook property? If not, Outlook has nowhere to save the user's selection.

 

[TSA]

Sue,

Yes, it is bound to an Outlook Property. It does have the value for the
combo box when we open the contact. I used a msgbox to get pop-up of
control("comboboxname").value and it shows that it has the correct
value, however when I use case statement to select different email it
does not go into the select statement. But if I save or save and close
the contact again after re-selecting the value it works fine. I
re-published the form but it did not have help.

Thanks again.

 

[Sue Mosher [MVP-Outlook]]

How are you populating the combo box rows? What event is your Select Case statement running under and what does that have to do with the problem?

Also note: The newsgroup interface you are using apparently does not quote earlier messages in the thread, making your latest message so short on detail that you risk not getting the answer you're looking for. Please take the time to quote the original message.