outlook forms

[Marilyn]

my user is running outlook 2002. when she accesses her Junk folder, an
office assistant box opens saying "the custom form could not be opened.
outlook will use an outlook form instead. there is not enough disk space to
copy the form to your computer. close some forms, or increas the maximum
space for forms using the Options command on the Tools menu." I've increased
the space to 4000 kilobytes and she's still getting this error. why is she
getting the error and what is the resolution? Thanks, Marilyn

 

[Brian Tillman]

my user is running outlook 2002. when she accesses her Junk folder,
an office assistant box opens saying "the custom form could not be
opened. outlook will use an outlook form instead. there is not
enough disk space to copy the form to your computer. close some
forms, or increas the maximum space for forms using the Options
command on the Tools menu." I've increased the space to 4000
kilobytes and she's still getting this error. why is she getting the
error and what is the resolution? Thanks, Marilyn

Clear the Forms Cache.
http://www.howto-outlook.com/downloads/clearformscache.htm

 

[damo]

Clear the Forms Cache.http://www.howto-outlook.com/downloads/clearformscache.htm

I had this same problem and normally using the "Clear Cache" button in
Form Management works but this time it wasn't. I just used the script
provided on that page & it worked a treat...! Thanks.