outlook freezes up when try to print

R

Rose and Ian

When we try to print from Outlook Express (connected with Explorer) for
Win98, once we select print, or use control P everything freezes. no
error msg, just freezes. We have to use control alt delete to get out. We
used to be able to do this. I am not absolutely sure but wonder if
installing Norton's anti virus might have been a change. can't remember if
we printed after nortons installed.
Any thoughts on a solution?
 

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