Outlook freezes

[abaillio]

When I start to send an e-mail in Outlook it says "starting word as your word
editor" and then it freezes. I can read incoming e-mails but cannot respond
or type in a new message. I have tried turning the computer off and on but
nothing seems to work. Please help.

 

[Mary]

Is Word the same version as Outlook? Versions must be the same. What happens
when you do not use Word as editor?

 

[abaillio]

I'm not sure what you mean. I have always been able to send e-mails before
and just this afternoon it stopped working. Oh, I use Office usually. Maybe
I need to change that somehow.

 

[DL]

As a start, use the Detect/Repair feature in OL (Help menu)