T
tony.johansson
Hello!
I hope you can help me with my strange problem.
I have asked several forums but nobody have any good suggestions.
days ago I received configuration data(smtp,pop3,
username,password...) for my e-mail client.
The problem is that my outlook 2000 hang when I
click the button marked <send and receive>. This happen even when I
have no mail either to send or receive. It seems to happen any time.
The plattform I use is windows 2000 professional with the latest
service
pack. I have also tried with outlook express 6 also with the same kind
of
hang.
Now to the very strange thing.
Next to me there is another computer called B that also have windows
2000 professional but with outlook express 5 on the same Ethernet LAN
actually sitting in the same switch as the one that is hanging. Note I
have
exactly the same configuration setting as the one that is hanging for
POP3 and SMTP and
the account name, password and so on.
When I use this one called B I never ever have experienced a hang it
always
work perfectly. So if I try to use outlook express 5 on the computer B
when outlook 2000 hang it always work but outlook 2000 hang until it
timeout.
As I mentioned this happen often even when I have no mail because
computer B
didn't receive any.
We have two network card in the computer with outlook 2000 so I have
disabled the one that I don't use but the hang is still there.
I can't cause it to hang it just hang any time. If I click the button
<send
and receive> every 5 minutes for one hour it might hang half
of the time.
So because I can always click on the <send and receive> on computer B
when outlook 2000 hang the problem must be on my computer it can't be
located on either POP3 server or SMTP server.
I have set the server timeout to 5 minutes
When it hang it says connecting to server and then after some time I
get this message
Here is the error message translated from Swedish to English it says
something like
A timeout has occurred when comminicating with the server.(Account
Min mail,POP3-server:mail.uht.se, Error number: 0x800ccc19).
As a solution I have done the following.
1. Uninstall AVG completely but the hang is still there.
2. Update my window 2000 professionell to the latest service pack.
In my effort to try to solve my problem I now use just telnet to
connect to my pop3 mail server.
I hope that if I use telnet I might get some more information about my
problem that will result to a solution to my problem.
As I have mentioned before I have two computers called A and B.
When I use telnet mail.uht.se 110 from A I sometimes receive an answer
with OK . . .which is what I want
But from time to time when giving the command telnet mail.uht.se 110
I don't receive this OK but only
this error message "-ERR AVG POP3 Proxy Server: Cannot connect to the
mail server!"
This is similar to a hang in the e mail client that I have.
If I send ping mail.uht.se when receiving this error message above I
always get a reply.
So the strange thing is ping will always find mail.uht.se but telnet
will not always find mail.uht.se
If I use this telnet mail.uht.se 110 from B I always receive this OK
The MAIN question is why does ping mail.uht.se always work but
telnet mail.uht.se 110 cause this error message sometimes "-ERR AVG
POP3 Proxy Server: Cannot connect to the mail server!"
According to my conclusion the problem must be located on my computer.
Does somebody have some idea why telnet or my e-mail client will not
find my pop3 server named mail.uht.se.
So even if I use a mail client or use telnet I get the same problem
not finding my pop3 server
at some of the times.
It's very annoying and irretating problem that I do want to get rid
of as soon as possible.
Does anyone have any suggestion what is causing this kind of strange
problem.
//Tony
I hope you can help me with my strange problem.
I have asked several forums but nobody have any good suggestions.
for some
days ago I received configuration data(smtp,pop3,
username,password...) for my e-mail client.
The problem is that my outlook 2000 hang when I
click the button marked <send and receive>. This happen even when I
have no mail either to send or receive. It seems to happen any time.
The plattform I use is windows 2000 professional with the latest
service
pack. I have also tried with outlook express 6 also with the same kind
of
hang.
Now to the very strange thing.
Next to me there is another computer called B that also have windows
2000 professional but with outlook express 5 on the same Ethernet LAN
actually sitting in the same switch as the one that is hanging. Note I
have
exactly the same configuration setting as the one that is hanging for
POP3 and SMTP and
the account name, password and so on.
When I use this one called B I never ever have experienced a hang it
always
work perfectly. So if I try to use outlook express 5 on the computer B
when outlook 2000 hang it always work but outlook 2000 hang until it
timeout.
As I mentioned this happen often even when I have no mail because
computer B
didn't receive any.
We have two network card in the computer with outlook 2000 so I have
disabled the one that I don't use but the hang is still there.
I can't cause it to hang it just hang any time. If I click the button
<send
and receive> every 5 minutes for one hour it might hang half
of the time.
So because I can always click on the <send and receive> on computer B
when outlook 2000 hang the problem must be on my computer it can't be
located on either POP3 server or SMTP server.
I have set the server timeout to 5 minutes
When it hang it says connecting to server and then after some time I
get this message
Here is the error message translated from Swedish to English it says
something like
A timeout has occurred when comminicating with the server.(Account
Min mail,POP3-server:mail.uht.se, Error number: 0x800ccc19).
As a solution I have done the following.
1. Uninstall AVG completely but the hang is still there.
2. Update my window 2000 professionell to the latest service pack.
In my effort to try to solve my problem I now use just telnet to
connect to my pop3 mail server.
I hope that if I use telnet I might get some more information about my
problem that will result to a solution to my problem.
As I have mentioned before I have two computers called A and B.
When I use telnet mail.uht.se 110 from A I sometimes receive an answer
with OK . . .which is what I want
But from time to time when giving the command telnet mail.uht.se 110
I don't receive this OK but only
this error message "-ERR AVG POP3 Proxy Server: Cannot connect to the
mail server!"
This is similar to a hang in the e mail client that I have.
If I send ping mail.uht.se when receiving this error message above I
always get a reply.
So the strange thing is ping will always find mail.uht.se but telnet
will not always find mail.uht.se
If I use this telnet mail.uht.se 110 from B I always receive this OK
The MAIN question is why does ping mail.uht.se always work but
telnet mail.uht.se 110 cause this error message sometimes "-ERR AVG
POP3 Proxy Server: Cannot connect to the mail server!"
According to my conclusion the problem must be located on my computer.
Does somebody have some idea why telnet or my e-mail client will not
find my pop3 server named mail.uht.se.
So even if I use a mail client or use telnet I get the same problem
not finding my pop3 server
at some of the times.
It's very annoying and irretating problem that I do want to get rid
of as soon as possible.
Does anyone have any suggestion what is causing this kind of strange
problem.
//Tony