Outlook Hanging on start up

[TonyG]

Thanks for looking.....Having just performed an export from outlook and then
exited. When I now start Outlook with my normal profile it starts
initialising the screen,outputs the inbox & mail as normal it then outputs
the tasks in the'To-Do' list, which very swiftly disappear only to be
replaced with blanks & the flags flickering(as if in a write loop) with
'loading' displayed. Outlook is totally locked up(though all other programs
continue to function normally) and I have to terminate it via the 'Task
Manager'.
I have managed to create a new profile & get back into Outlook (to pick up
new emails) but of course have no mail history, folders, appointments etc. I
have tried running Office Diagnostics, which though it runs successfully, has
not impact. I have also tried running scanpst again to no avail.
I'm sure I've seen this very issue listed before along with a solution but
now I need it I cannot find it. If anyone can help it would be much
appreciated... Many thanks..

 

[Roady [MVP]]

See http://www.howto-outlook.com/faq/outlookdoesntstart.htm

As you can start Outlook with a new mail profile, you could also opt to use
that instead and connect to your old pst-file via File-> Open-> Outlook Data
File...

 

[TonyG]

Hi,

Many thanks for the response. I have indeed tried connecting to the old .
PST file but I only get the inbox back, not the folders that I had set up for
different projects or the contacts, appointments, tasks etc. Do you know if
its possible to also retrieve these?. I'm sure they must be in the .PST
somewhere I'm unsure how / where to access. many thanks...Best Regards...
TonyG

See http://www.howto-outlook.com/faq/outlookdoesntstart.htm

As you can start Outlook with a new mail profile, you could also opt to use
that instead and connect to your old pst-file via File-> Open-> Outlook Data
File...

Thanks for looking.....Having just performed an export from outlook and
then

[quoted text clipped - 15 lines]

now I need it I cannot find it. If anyone can help it would be much
appreciated... Many thanks..