Outlook hangs due to SVCHOST.EXE

[Cal]

When I try to start Outlook (WinXP/Office 2002) it hangs at the splash
screen for about 3 minutes right after I select the profile I want to use.
I can correct the problem by hitting Ctrl+Alt+Del, going to Task Manager,
and stopping one of the instances of SVCHOST.EXE that appears to be taking
up 70-80% of the processing time. When I run tasklist /svc at the command
prompt, the particular instance of SVCHOST.EXE that is causing the problem
shows the following entries: EventSystem, Netman, Nla, RasMan, SENS,
TapiSrv, winmgmt.

ALL patches/critical updates have been regularly applied to this particular
machine, and I am running the latest version of VirusScan Enterprise on the
network. The machine has also been scanned with McAfee's Stinger utility
with no indication of a virus having been found.

Any help would be appreciated.

Cal.

 

[Sharp1]

When I try to start Outlook (WinXP/Office 2002) it hangs at the splash
screen for about 3 minutes right after I select the profile I want to use.
I can correct the problem by hitting Ctrl+Alt+Del, going to Task Manager,
and stopping one of the instances of SVCHOST.EXE that appears to be taking
up 70-80% of the processing time. When I run tasklist /svc at the command
prompt, the particular instance of SVCHOST.EXE that is causing the problem
shows the following entries: EventSystem, Netman, Nla, RasMan, SENS,
TapiSrv, winmgmt.

ALL patches/critical updates have been regularly applied to this particular
machine, and I am running the latest version of VirusScan Enterprise on the
network. The machine has also been scanned with McAfee's Stinger utility
with no indication of a virus having been found.

Any help would be appreciated.

Cal.

Try running the Inbox repair tool:
http://support.microsoft.com/defaul...port/kb/articles/Q272/2/27.ASP&NoWebContent=1

 

[Cal]

Just is case you are still following this thread, I traced the problem to MS
Messenger trying to start whenever Outlook is started. Messenger requires
Microsoft's insecure DCOM which I had disabled. I am using Office 2003, and
as usual, whenever MS upgrades a product they move things around so that it
takes forever to find them. The option to disable messenger when Outlook
starts had moved of course.

Thank you for replying to my message.

Cal.

"Cal" <Reply to group> wrote in message

Try running the Inbox repair tool:

http://support.microsoft.com/defaul...port/kb/articles/Q272/2/27.ASP&NoWebContent=1