Outlook hangs on please wait while outlook exits

[Doug Montgomery]

After using Office 2000 successfully for years we upgraded our server which
came with Outlook 2003. After installing it successfully we found that mail
merges etc would not work with the rest of the office 2000 suite so Outlook
2003 was removed and Outlook 2000 re-installed. Now every Outlook is closed
it hangs on the Please wait while Outlook exits dialogue. All service packs
have been re-installed and to the best of my knowledge everything else works
fine. It just wont exit. Opening Outlook again opens a new session which
when closed gives you a second dialogue that wont go away. The op system is
win2k. Any ideas please????

 

[Brian Tillman]

After using Office 2000 successfully for years we upgraded our server
which came with Outlook 2003. After installing it successfully we
found that mail merges etc would not work with the rest of the office
2000 suite so Outlook 2003 was removed and Outlook 2000 re-installed.
Now every Outlook is closed it hangs on the Please wait while Outlook
exits dialogue.

Did you recreate the mail profiles when you dropped back to OL 2000?

 

[Doug Montgomery]

The profiles were still there in both cases, first when Outlook was upgraded
to Outlook 2003 and then again when I went back. I did however delete
everything and start fresh, with no change in the situation.

 

[Brian Tillman]

The profiles were still there in both cases, first when Outlook was
upgraded to Outlook 2003 and then again when I went back.

Usually, upgrading reuses the mail profile properly, but downgrading
doesn't. You say "profiles". Most people don't use more than one. This
gives me pause that perhaps you and I aren't referring to the same thing.
What I'm referencing can be seen in Control Panel's Mail applet (Show
Profiles).

 

[Doug Montgomery]

I am using two profiles to connect to our local exchange server and to
connect to a remote exchange server as well. The second exchange server has
different public folders that I need to access.