Outlook hangs / stops responding & wms idle error

[Daniel]

Hi

XP Pro client with Office 2003. Outlook will not run. On checking task
manager it claims to have an outlook process running. If I shutdown I get a
WMS idle running error. If I end now on the wms idle, outlook runs.

Any one help on this please?

Thanks & regards,

D

 

[K. Orland]

Here's some basic troubleshooting tips for when Outlook doesn't close, to get
you started:

http://www.howto-outlook.com/faq/outlookdoesntclose.htm

 

[Daniel]

Hi

Many thanks but its not an issue of not closing it won't run in the first
place until wms - whatever that is, is stopped.

d

 

[K. Orland]

WMS is Windows Messenger Service. If you're a home user, you shouldn't need
the Messenger service running. Try disabling it, you'll find it in services.
The Messenger service is usually dependent upon other services to start. You
may want to check your event viewer.
--
Kathleen Orland
Blessed are the cracked, for it is they who let in the light

http://www.howto-outlook.com/

 

[Daniel]

Hi

Office user with an Exchange 2003 account.

I have disabled the Norton AV pluggin and that seems to be letting Outlook
open but it had been running fine with no changes to config for months, so
dont know why they should conflict now?

d