Outlook Inbox sort problem

[Julian Mattay]

G'day,

A user here has reported (complained?) an Outlook 2003 sorting
inconsistency. What happens is that when he highlights a
sender's name (e.g. Smith) in his Inbox and then clicks on
"From" to sort on name sometimes the sorted list shows
highlighting the very first name in the Inbox e.g. Abbott not
the name he selected i.e. Smith, other times it's done correctly
i.e. still highlighting Smith. Has anyone come across this
inconsistency and better still have a solution. We run off
Exchange 2000, Windows XP and Office 2003 are fully patched and
he has approx 2,500 messages in his Inbox - serious pruning down
of his Inbox is not an option and scrolling down is "too
tedious"; I can't recreate this problem with my meagre 200
messages (obviously don't have enough friends <gr>).

Cheers,
Julian


--
Julian Mattay, email: julian x mattay z csiro x au
(where x -> dot, z -> at)
Local IT Bloke
CSIRO, Forestry and Forest Products Ph: +61 8 8721 8118
Mt Gambier, South Australia, Australia Fax: +61 8 8723 9058

 

[Julian Mattay]

G'day,

A user here has reported (complained?) an Outlook 2003
sorting inconsistency. What happens is that when he
highlights a sender's name (e.g. Smith) in his Inbox and
then clicks on "From" to sort on name sometimes the sorted
list shows highlighting the very first name in the Inbox
e.g. Abbott not the name he selected i.e. Smith, other
times it's done correctly i.e. still highlighting Smith.
Has anyone come across this inconsistency and better still
have a solution. We run off Exchange 2000, Windows XP and
Office 2003 are fully patched and he has approx 2,500
messages in his Inbox - serious pruning down of his Inbox
is not an option and scrolling down is "too tedious"; I
can't recreate this problem with my meagre 200 messages
(obviously don't have enough friends <gr>).

Cheers,
Julian

To reply to my own post: a colleague has pointed out that
typing the first letter of the required name after a sort by
name will highlight the first name with that letter. In the
above example, typing "S" highlights sender "Sands" making it
easier to scroll to "Smith". As a workaround this is OK but
I'm still interested in a solution if anyone knows one.

Cheers,
Julian


--
Julian Mattay, email: julian x mattay z csiro x au
(where x -> dot, z -> at)
Local IT Bloke
CSIRO, Forestry and Forest Products Ph: +61 8 8721 8118
Mt Gambier, South Australia, Australia Fax: +61 8 8723 9058