Outlook Incoming Mail

[Ms. Robin]

My incoming mail setting on our account has started resetting itself to an IP
address number. What is the scoop? Sometimes it is fine, and then then I
notice we aren't getting email and I check the setting. For some reason it
is re-setting to this unknown IP address. Thanks

 

[Gordon]

My incoming mail setting on our account has started resetting itself to an
IP
address number. What is the scoop? Sometimes it is fine, and then then I
notice we aren't getting email and I check the setting. For some reason
it
is re-setting to this unknown IP address. Thanks

Is it changing to 127.0.0.1? If so, try disabling email scanning in your AV
program....