Outlook incomplete "Standard" toolbars keep popping up

[Brian]

When I move from e-mail to e-mail message in Outlook, I get incomplete
"Standard" toolbars that keep getting added.

This started several months ago after a blue screen.

I have since wiped off Office Professional completely and re-installed, but
the problem persisted. Now I've upgraded from Office Professional 2002 to
2003 (XP) and the problem still remains.

This is quite repeatable. The only difference seems to be how complete the
"Standard" toolbar is -- sometimes it has all the buttons, sometimes just a
few or 1, and sometimes no buttons at all. When you right click on the
toolbar area to manage the toolbars, there are several entries named
"Standard" that correspond to the extra toolbars that get added.

I'm guessing it's something in the Registry possibly, since the application
re-install didn't fix it, but I'm open to suggestions to help troubleshoot
and resolve this PIA issue. Occasionally because the toolbars get shifted
around, I've deleted e-mails when trying to move from one e-mail to another.

 

[KOrland]

http://www.howto-outlook.com/Howto/customizetoolbar.htm
Check that link to see if there are any tips for you.

 

[Jocelyn Fiorello [MVP - Outlook]]

Try renaming your outcmd.dat file to outcmd.old while Outlook is closed.
Outlook will rebuild the default toolbars the next time you open it (note
that this means you will lose any other customizations you might have made).
If the standard toolbar seems normal after that, then you know it was the
outcmd.dat file causing the problem. Make sure to make a backup of the new
outcmd.dat file so you can restore it if you ever run into the same problem
again.

Note: If you're using Windows 2000 or XP, you'll need to search in hidden
and system folders to find the outcmd.dat file.

--
Jocelyn Fiorello
MVP - Outlook

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