Outlook inserting attachment issue

D

Dr.Jones

Hi.

When we try to attach a file, we are having an issue accessing the shortcut
that brings us to that file. We get the following error message:

"Only files can be attachments. C:\xyz is a folder and cannot be attached"

The XYZ folder is indeed a shortcut.

Please Advise. Many Thanks

Dr. JOnes
 
K

Kirrin Jones

I believe Outlook has a tendency not to accept .lnk and .url attachments
and it may still not work even after you are able to attach it to an
e-mail in Outlook. That said if you minimize the new e-mail window so
that you can see the desktop and the shortcut that you want to attach,
then you can click and drag the shortcut to the new mail icon on the
task bar and when it pops up then you move the shortcut into the body of
the e-mail and you would have effectively attached the shortcut to your
e-mail.

What happens next is that Outlook will block access to this file (even
in your own Sent Items folder). So anyone that you send it to that uses
Outlook (unless the edit the restricted attachments list) will not be
able to use that attachment. Some External mail views (web mail, yahoo,
gmail, msn) will also quarantine this attachment.

Best suggestion is to copy the shortcut to a share on your network and
have everyone copy it from there or just simply create the shortcut
themselves, its rather easy.

HATH = Hope All That Helps
 
D

Dr.Jones

I think you misunderstood my problem. I have shortcuts to folders on a
network drive. When sending an attachment I can't use the shortcuts to
navigate to the files in the folders on the drive. I get the error I
mentioned before. It seems like outlook tries to add the entire shortcut to
the folder instead of letting me navigate to the files in the folder. I have
remapped the drive, recreated the shortcuts, and verified the paths. I am
able to navigate to the files manually through the network drive and add them
successfully; I just can't add them using the shortcuts.

I also noticed that the shortcuts are missing the little arrow that usually
label folders as shortcuts. I suspect this may have something to do with the
cause of my troubles. Thank you for your time.
 

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